Fix: The Audio Service is not running in Windows 10 (6 solutions)

The Audio Service is not running in Windows 10

This tutorial will show you step by step how to fix the “The Audio Service is not running” problem in Microsoft Windows 10.

Run the Windows “Playing Audio Troubleshooter”

Windows 10 has a built-in tool called Playing Audio Troubleshooter.

You can use this tool to try and fix all kinds of sound problems.

You can run this tool and see if it can fix your problem.

Two ways to open this tool:

Open Windows Playing Audio Troubleshooter

Check Windows Audio services

1. Open Windows “Services”.

Four ways to open “Services”:

Open Microsoft Windows services

The “Services” window appears.

2. Scroll down to the Windows Audio service.

Microsoft Windows Audio service

3. Double-click on Windows Audio service to open its Properties.

Or right-click on the Windows Audio service and then click on Properties.

Open Windows Audio service properties

4. Make sure that the Startup type is set to Automatic.

5. Click on the Start button. If it's already started, then click on the Stop button and then click on the Start button.

Microsoft Windows Audio service properties

6. Click on the Apply button.

7. Click on the OK button.

8. Repeat step 3 to 7 for the following Windows services:

If the Multimedia Class Scheduler service is present on your system, then you should repeat step 3 to 7 also for this service.

9. Close the “Services” window.

Roll back sound device driver

1. Open Windows “Device Manager”.

Four ways to open Device Manager:

2. Expand Sound, video and game controllers.

Sound, video and game controllers in Windows Device Manager

3. Right-click on the sound device and then click on Properties.

Open sound device properties

4. Click on the Driver tab.

5. If there's a Roll Back Driver option then click on it.

Roll back sound device driver

6. After the process is completed, you restart your PC.

Make the “Windows Audio” service log on as Local System account

1. Open Windows “Services”.

Three ways to open “Services”:

Open Microsoft Windows services

The “Services” window appears.

2. Right-click on the Windows Audio service and then click on Properties.

Open Windows Audio service properties

3. Click on the Log On tab.

4. Select (check) the Local System account option.

Log Windows Audio service on as Local System account

5. Click on Apply at the bottom of the window.

6. Click on OK.

Uninstall and reinstall sound device driver

1. Open Windows “Device Manager”.

Four ways to open Device Manager:

2. Expand Sound, video and game controllers.

Sound, video and game controllers in Windows Device Manager

3. Right-click on the sound device and then click on Uninstall device.

Uninstall sound device in Windows 10 Device Manager

On my PC, the sound device is Conexant SmartAudio HD but it might be different on your PC.

A “Uninstall Device” window appears.

4. Select (check) the Delete the driver software for this device option if available.

5. Click on Uninstall.

Uninstall sound device in Windows 10 Device Manager

6. Restart your computer after the process is completed.

Uninstall NVIDIA sound device driver

I had the “The Audio Service is not running” problem also in Windows 10 but I did have sound.

For me, the problem started after I updated the “NVIDIA GEFORCE” driver.

The driver added a sound device (driver) and after removing it my problem was solved.

The following step will show you how to uninstall the NVIDIA sound device (driver).

1. Open Windows “Device Manager”.

Four ways to open Device Manager:

2. Expand Sound, video and game controllers.

Sound, video and game controllers in Windows Device Manager

3. Right-click on the NVIDIA sound device and then click on Uninstall device.

A “Uninstall Device” window appears.

4. Select (check) the Delete the driver software for this device option if available.

5. Click on Uninstall.

6. Restart your PC after the process is completed.

This solution fixed my problem.


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References:

YouTube.com: FIX: “The Audio Service is not running on Windows 10”

TheWindowsClub.com: The Audio Service is not running on Windows 10/8/7

Microsoft.com: Audio Service not running (Windows 10)

SuperUser.com: Audio service is not running on Windows 10 after 1803 update